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Privacy Policy and Terms of Use

WE LOVE TRAVEL OPERADORA DE TURISMO LTDA (WLTravel)
CNPJ (Brazilian Tax ID): 13.798.900/0001-78

1. General Information

WE LOVE TRAVEL OPERADORA DE TURISMO LTDA ("WLTravel"), registered under CNPJ No. 13.798.900/0001-78, is responsible for the processing of personal data collected through this website. This Privacy Policy describes how we collect, use, store and protect your personal information, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018).

2. Data Collected

We collect the following personal data when you use our contact or newsletter forms:

  • Full name
  • Email address
  • Phone number
  • Destination of interest
  • Message content

3. Purpose of Processing

The personal data collected is used to:

  • Respond to your contact requests and travel quotes
  • Send information about packages, promotions and news (newsletter), when authorized
  • Improve our services and user experience
  • Comply with legal and regulatory obligations

4. Data Sharing

Your personal data will not be sold, rented or shared with third parties for marketing purposes. We may share your data only with:

  • Service providers essential to website operations (hosting, email delivery)
  • Operational partners to facilitate contracted travel services
  • Competent authorities, when required by law

5. Storage and Security

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or destruction. Data is stored on secure servers and maintained for as long as necessary to fulfill the purposes described in this policy.

6. Your Rights

Under the LGPD, you have the right to:

  • Confirm the existence of data processing
  • Access your personal data
  • Correct incomplete or outdated data
  • Request deletion of unnecessary data
  • Revoke consent at any time
  • Request data portability

To exercise any of these rights, contact us via email at ie@wltravel.com.br or through our contact form.

7. Cookies

This website may use cookies and similar technologies to improve the browsing experience. Cookies are small files stored on your device that help us understand how you use the site.

8. Terms of Use

8.1. Acceptance

By using this website and submitting information through our forms, you declare that you have read and agreed to this Privacy Policy and the Terms of Use described herein.

8.2. Website Use

The content of this website is provided for informational purposes about WLTravel's services. Reproduction, distribution or modification of content without prior authorization is prohibited.

8.3. Travel Services

Travel packages and services presented are subject to availability and may undergo price changes without prior notice. Specific conditions for each package, including cancellation and refund policies, will be provided at the time of booking.

8.4. Liability

WLTravel acts as an intermediary between the client and tourism service providers (airlines, hotels, etc.). Any changes or cancellations by providers will follow each supplier's policies.

9. Changes

This policy may be updated periodically. We recommend that you check it regularly to stay informed of any changes.

Last updated: July 2026